You're in an attic.
The phone won't stop.
A homeowner with no AC doesn't leave a voicemail — they call the next guy on Google. Cometa answers. Jobs booked, emergencies routed, customers handled. 24/7.
Don't take our word for it. Talk to Alex right now — from your browser.
Every 2nd call
to a busy HVAC shop goes to voicemail during peak heat or cold snaps
Most callers
who hit voicemail dial the next company on Google within minutes
One no-cool
job walking away can be a tune-up — or a full system swap
Nights & weekends
when AC dies and furnaces fail — and your phone is off
Your phones, covered. Your techs, on the job.
Cometa is an always-on receptionist service built specifically for HVAC companies. It picks up when your team can't — and handles the call the way your best CSR would.
Jobs land on your calendar
Callers with no AC, no heat, or a planned tune-up are qualified on the spot — address, system type, urgency, preferred window — and the job is booked while your techs stay on paying work.
Real emergencies go to on-call
Same-day no-cool or a leaking indoor unit hits your on-call tech. Maintenance asks get a normal slot. The receptionist knows the difference.
Sounds like your shop
Configured around your services, service area, and how you talk to customers — heat pumps, furnaces, air handlers, the works.
After-hours & overflow
Nights, weekends, heat waves, cold snaps. Every call answered on the second ring, every conversation summarized and delivered to you.
Live in days, not months.
01
Forward your calls.
No new hardware, no new phone system. You forward after-hours or overflow calls to your Cometa line. Takes 10 minutes.
02
We answer like your shop.
The receptionist is configured around your business: services, service area, brands, intake questions, same-day rules, escalation contacts.
03
You get every job logged.
Every call comes with a full transcript, a summary, and a next action — in your inbox, SMS, or pushed into your scheduling / CRM system.
Hear it before you buy it.
Most companies show you a video. We give you a live call from your browser. Tap the button, allow the mic, and talk like a homeowner with a dead AC — that's exactly what your callers will experience.
Uses your mic · act like a homeowner with a dead AC
The team behind Cometa has built and integrated operational systems for retail chains with 21+ locations, international logistics, and field-service companies. Connecting to your scheduling or CRM system is routine work for us — not a science project.
See our engineering cases →Built for HVAC shops.
residential and light commercial. Our core focus.
drowning in inbound calls while techs should be on jobs.
who can't staff nights, weekends, or a full-time CSR.
Not a fit: national franchise call centers with corporate routing.
Simple to start. Easy to trust.
No long-term contracts
Month to month. If it's not working, walk away — no penalties.
Live in days
Setup takes days, not months. Forward your calls and you're covered.
You hear everything
Every call recorded, transcribed, summarized. No black box.
Clear pricing, no surprises
Simple monthly pricing agreed before we start. We'll walk you through it on a 20-minute call.
Common questions, straight answers.
Still unsure? The live demo is the fastest answer — talk to Alex and judge for yourself.
Is this a call center?
No. It's a dedicated receptionist service configured specifically for your shop — services you offer, your service area, your intake process, your escalation rules. It's powered by modern voice technology, and the best way to judge it is to try the live demo and hear it yourself.
Will my customers know they're not talking to my staff?
The receptionist introduces itself as part of your shop's team and handles calls professionally and consistently. Most callers care about one thing: someone picked up and booked the job. Try the live demo and decide for yourself.
What happens with urgent calls?
You define escalation rules. Genuine emergencies — no-cool with vulnerable residents, active leaks, no heat in winter — get routed to your on-call tech immediately; everything else is booked, logged, and waiting for you.
Does it replace my office person?
No — it backs them up. Your team keeps handling business hours. Cometa covers what they physically can't: nights, weekends, and the calls that come in when every line is busy or everyone is out on jobs.
How fast can we start?
Typically 3–5 business days from kickoff: we configure your intake questions, test the flows with you, and you forward your after-hours line.
Who owns the call data?
You do. Transcripts, recordings, lead data — all yours, even if you leave.
Stop paying for
missed jobs.
Try the live demo, or book a 20-minute call. We'll tell you exactly how coverage would work for your shop.
No contracts. No setup drama. Cancel anytime.